Terms and Conditions
1. General Information
This website is operated by STRATOPACK. Throughout the site, the terms "we," "us," and "our" refer to STRATOPACK. By visiting our website and/or purchasing a product, you agree to be bound by the following Terms and Conditions. These Terms apply to all users of the site, including but not limited to customers, merchants, and visitors.
2. Company Information
All transactions are processed through:
Individual Entrepreneur (IE) SAVIN OLEG EDUARDOVICH

• Account Number: 40802810702110001370
• TIN (INN): 772141861803
• OGRN: 318774600630482
• Bank: AO "ALFA-BANK"
• BIC: 044525593
• Correspondent Account: 30101810200000000593 at the Central Bank of Russia
• Registered Address: 109156 Moscow, Generala Kuznetsova Street, Building 20, Apt. 61

3. Products and Orders

• Our company specializes in the sale of high-quality bags worldwide.
• By placing an order, you agree to provide current, complete, and accurate purchase information.
• We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases where fraud is suspected or shipping restrictions apply.

4. Pricing and Payment

• Prices for our products are listed in USD and are subject to change without notice.
• We accept payments through CloudPayments and cryptocurrency (USDT).
• Once the payment is successfully processed, you will receive a confirmation email.

5. Shipping and Delivery

• We offer free international shipping via DHL Express.
• Shipping times vary based on location and customs regulations.
• Customers are responsible for any customs duties, import taxes, or additional fees that may apply.

6. Returns and Refunds
We want you to be satisfied with your purchase. If you are not, you may request a return under the following conditions:

• Return Window: You may return products within 30 days from the date of receipt.
• Product Condition: Items must be unused, in original packaging, and with all tags attached.
• Refund Process: Once we receive and inspect the item, a refund will be issued to the original payment method within a few business days.
• Return Shipping Costs: Customers are responsible for return shipping fees.

7. Warranty and Liability

• We provide a warranty against manufacturing defects for 6 months from the date of purchase.
• Our liability is limited to the purchase price of the product and does not cover indirect or consequential damages.

8. Privacy Policy

• Your personal data is collected and processed in accordance with applicable data protection laws.
• We do not sell or share your information with third parties, except as required for order processing.

9. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Russian Federation. Any disputes arising from these Terms shall be resolved in the courts of Moscow, Russia.
10. Contact Information
If you have any questions about these Terms, please contact us at:
📍 Address: 109156 Moscow, Generala Kuznetsova Street, Building 20, Apt. 61
📧 Email: info@stratopacks.com
📞 Phone: +7 906 055 3644
By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.