Shipping and Payment Information
Shipping
We are pleased to offer free international shipping through delivery services. Delivery takes up to 10 days.
Delivery time depends on the destination country and usually ranges from a few business days to 10 days.
To check the availability of shipping to your country and estimate the delivery time, please contact us via email:
Payment
To make a payment, you need a USDT (Tether) wallet. If you already have one, simply click on "Buy Bag" and follow the processing instructions. If you don’t have a wallet, you can easily set one up at your preferred platform. Then, you will need to purchase the required amount of USDT on a cryptocurrency exchange. 1 USDT is equal to 1 US Dollar.
Choosing a Crypto Exchange or Wallet
Select a trusted platform to buy USDT, such as Coinbase, Binance, or Kraken.
Creating an Account
Register on the chosen platform by providing the necessary details and completing verification.
Funding Your Account
Deposit funds using a bank transfer, credit card, or other available methods.
Buying USDT
Use the deposited funds to purchase USDT.
Order Payment
Follow the instructions on our website to complete the purchase using USDT.
For more details about cryptocurrencies, refer to publicly available online sources.
Return Policy
We strive to ensure you are completely satisfied with your purchase. If you are not happy with your order, you can request a return under the following conditions:
Return Period
Returns are accepted within 30 days from the date of receipt.
Item Condition
Returned items must be unused, in their original packaging, and with all tags intact.
Proof of Purchase
A receipt or order confirmation is required to process the return.
Refund Process
Once we receive and inspect the returned item, we will notify you about the status of your return. If approved, the refund will be issued using the same payment method within a few days.
Return Shipping Costs
The customer is responsible for return shipping costs, which are non-refundable.
Our return policy follows U.S. standards to ensure a fair and transparent process for our customers.
⚠️ Important: We can ONLY issue refunds to a USDT wallet!
CONTACTS
Stratopacks Locations
Corner Address:
Moscow, Khodynsky Boulevard 4 (Aviapark Mall, 3rd floor, Trend Island Department Store)
Workshop Address
(Visits by appointment only):
Lyubertsy, Oktyabrsky Prospekt 241/1
Our Partners:
  • Faces&Laces Locals
  • Moscow, Winzavod Contemporary Art Center, 4th Syromyatnichesky Lane, 1/8 building 6
  • NUW.STORE
  • Moscow, Flacon Design Factory, Bolshaya Novodmitrovskaya Street, 36 building 1, entrance 1
  • Krasnokholmskaya Gallery
  • Moscow, Narodnaya Street, 15/1
  • Bagpoint
  • Moscow, Altufyevskoye Highway, 95 (Altufevo Mall, 2nd floor, pavilion 2)
Made on
Tilda